HarvestMedia offers information and support for production music rookies, metadata experts and seasoned industry players.

We’ll walk you through your first ingestion, show you how to use our admin and reporting, provide hands on help to get your going with your first distribution, export or going live with an off the shelf search engine.

Most of our support is done over email and we endeavour, where possible, to resolve any critical issue within 24 hours.

Based on the size of your needs, you can choose to take up a paid support plan, that suits your specific requirements.

If you have an immediate support issues please send this to support@harvestmedia.net